Guarantee
Check the guarantee terms of our products
Money back guarantee
Read the text of the Italian law that gives you the right to get your
money back in case you are not satisfied with our products.
If you are ready to order ...
Order now
Browse the price list,
add products to your shopping cart and receive your order in 24 hours.
If you are a dealer or an installer ...
Register Dealers and installers must register before ordering
From Italy
...
Italian
If you order from Italy you must visit the
Italian site and check
conditions for domestic sales.
Use
our products
... ... and thanks to all smaller customers too.
Why buying online? DSE sells its products over the Internet and grants particularly
favourable conditions to the online purchasing. Cutting useless commercial
costs, by reaching our costumers through the internet, allows us to offer
unbeatable prices. How to order Clicking on the link ORDER NOW, at the end of this page, or
choosing ORDERS/PRICE LIST in the general menu above, will open the DSE
on-line price list.
The price list includes all DSE products divided by categories, as well as
the buttons to add products to your shopping cart. Just enter the quantity
you need and click on the cart icon to add the item to your order.
While you are ordering, you can check your shopping cart at any time. You
can easily remove items in case you have changed your mind or made a
mistake.
When you are satisfied with your choice, you can complete your order with
your personal details and shipping instructions.
Ordering on-line is very easy, and avoid mistakes in codes typing. Anyway,
if you feel uncomfortable with the shopping cart, you can also order by
sending a fax to +39.011.0866308 or writing an e-mail to
staff@dsecctv.com .
Product availability
The price list includes an accurate indication about the availability of
each item. =
Product is available for shipping within 24 hours
= Products shipping takes more than 24 hours.
Leave your mouse on the icon for a few seconds to know the exact leading
time, normally 48 or 72 hours. =
Product is temporary unavailable for technical or logistic reasons. Leave
your mouse on the icon for a few seconds to know the earliest shipping date.
ATTENTION - DSE declairsthat all products in the range come from its own warehouse.
DSE delivers orders in 24 hours just using its own stock.
DSE does not market products manufactured or distributed by other Companies within the Country just in order to show a comprehensive product range.
The order confirmation
After sending the order, wait for the DSE order confirmation.
This will be sent to you by email in a few working hours.
The order confirmation, in PDF format, includes all the details of
your order, the total amount to be paid and the payment
instructions.
How do you pay Orders must be paid by bank transfer before shipment (TT
in advance). The order confirmation that you receive right after your order,
includes all the banking details that your bank needs to transfer the money.
As soon as your bank confirmed you the payment, please send us a copy of the
bank receipt by fax or email.
Your order will be dispatched within 24 hours after receiving you payment
details. It is that easy.
When you receive the products Once you send your payment information to us, your order
will be dispatched within 24 hours.
Shipment are carried out by
TNT , one of the biggest and most reliable worldwide express
couriers.
TNT reaches most of the countries in the world within 48/72 hours. To know
the exact delivery time for your Country, please visit the
TNT CHECK TRANSIT TIME PAGE .
You must select "ITALY" as Origin Country and "10152" as Origin ZIP code.
Then enter your details in the DESTINATION COUNTRY and the approximate
weight of the shipment. If you do not know the weight of your order yet, do
not worry, enter the most sensible weight you can figure out, this will not
effect your search.
Delivery options
TNT offers a range of delivery options. Obviously the shortest the delivery
time, the higher the price will be.
Economy
Express - Goods delivered within 2/7 days Global
Express - Goods delivered within 1/3 days 12:00
Express - Goods delivered within 12 A.M. 9:00
Express - Goods delivered within 9 A.M.
DSE ships most of the orders by TNT Economy Express. TNT Global Express
is sometimes used for small parcels or wherever the Economy Express service
is unavailable.
If your order is very urgent, you will have the chance to require faster
delivery options, right before sending out your order. To check which
delivery options are available in your Country, visit the
TNT CHECK TRANSIT TIME PAGE as explained right above.
How much do you pay for delivery
The order confirmation we send you by email, will include transport
charge. The amount you pay for delivery is calculated on the base of your
Country and the weight of shipment.
The following table shows the current delivery charges on export orders.
Let's make an example.
If your order must be shipped to Belgium and the weight of goods is 19 Kgs.
you will be charged 40+4+4=48.00 Euro for delivery.
NOTE: Prices refers to TNT ECONOMY EXPRESS delivery. If the economy express
option is not available for your country, goods will be shipped by TNT
GLOBAL EXPRESS without extra charge.
How much do you pay
for urgent delivery options
If your order is very urgent, you will have the chance to require
faster delivery options, right before sending out your order. Extra charges
will be added to the standard transport charge.
Protecting your privacy All DSE boxes comes without any signs or drawings that refers to
the contents, however the invoice includes a full description of the items.
Should you prefer generic comments to be used in your invoice, e.g.
"electrical parts", please write it clearly in the Shipping Instructions of
your order.
VAT (Value Added Tax) The standard VAT rate in Italy is 20%.
In the export sales, the VAT is generally not charged, except for private
orders within the European Community. Within
European Community
- 20% VAT will be charged on the invoice for all orders delivered to private
people. VAT will not be applied on orders from companies that indicate a
valid European VAT number. Outside
European Community
- The VAT is not charged on the invoice, both for private and
company orders. TNT will ask you to pay the VAT according to your County
rates when delivering the products to you.
Custom duties Depending on your Country, you may be required to pay some custom
duties when receiving the goods. Within
European Community
- Within the EU Common Market custom duties do not exist anymore. You will
not be asked to pay anything besides the DSE invoice. Outside
European Community
- Outside the EU, some Countries may charge custom duty on CCTV
equipment. The amount of the duty is a percentage of the whole invoice value
which can vary widely from Country to Country.
TNT will ask you to pay the custom duties, if any, when delivering the
goods, together with the VAT charge.
Call your local TNT number to ask if your government charges duties on
the type of products you wish to buy from us.
Shipment advice
Immediately after your goods has been picked up by TNT, you will receive all
shipping information by email, including the TNT Tracking Number. You can
use that number to check your shipment status at any time in the
tracking
page of our website.
Call TNT
If you wish to talk to TNT, for example to provide special instruction for
your delivery, you can check the TNT Web Site to find your local contacts.
TNT has toll-free numbers in most Countries in the worlds. Remember to keep
your Tracking Number at hand, before you call.
Buyer protection
and product guarantee
See the page guarantee
Dealers and Installers Installers and retailers can order after
registering
=
Product is available for shipping within 24 hours
= Products shipping takes more than 24 hours. 
=
Product is temporary unavailable for technical or logistic reasons. Leave
your mouse on the icon for a few seconds to know the earliest shipping date.
that all products in the range come from its own warehouse.
DSE delivers orders in 24 hours just using its own stock. 
