Privacy policy

Are you going to buy from us and want to know more about how we are dealing with your personal data? Here you will find all the information that allows you to buy with confidence.


This privacy policy sets out how DSE uses and protects any information that you provide while using our website, software and apps. DSE is committed to ensuring that your privacy is protected. Should you be asked to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. DSE reserves the right to change the online privacy policy from time to time by updating this page.


Subject of this document

At DSE one of our main priorities is the privacy of our visitors and customers.

This Privacy Policy refers to our official websites, accessible from DSE.EU, DSEITALIA.IT, DSECCTV.COM, CCTVSTORE-DSE.EU. This Privacy Policy document contains types of information that is collected and recorded by our websites and how we use it.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in DSE.EU, DSEITALIA.IT, DSECCTV.COM, CCTVSTORE-DSE.EU. This policy is not applicable to any information collected offline or via channels other than these websites.

Information we collect

We do not record any information on our visitors automatically. All information are collected by means of forms you are asked to complete. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to enter your personal information.

If you contact us through our web pages or chat online, we may collect information such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

When you place an order, we may ask for additional information about you, such as company name, Tax code, VAT number and payment/delivery preferences.

How we use your information

We use the information we collect in various ways, including to:

Log Files

DSE.EU, DSEITALIA, DSECCTV, CCTVSTORE-DSE.EU, do not use log files. These files log visitors when they visit websites. Please note your actions are not logged when you visit our websites.

Cookies and Web Beacons

"Cookies" are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. Unlike most other websites, DSE.EU, DSEITALIA, DSECCTV do NOT use 'cookies'. Cookies are used in our e-shop CCTVSTORE-DSE.EU to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. According to the EU regulation, you are asked to accept/refuse cookies when you enter the website. Besides, you can choose to disable cookies through your individual browser options.

For more general information on cookies, please read "What Are Cookies" from Cookie Consent.

E-mail campaign and Advertising

We can occasionally send you email to promote new products and solutions but we will not fill our customer mailbox with spam. We send out very few promotional email, exclusively to our customers, only in the occasion of significant product launching or marketing events. If you do not like to receive these kind of information, you can opt out by following the unsubscribe link.

How we protect your personal information

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Unless we have informed you otherwise and obtained your permission, or the law forces us to do so, we will not share your data with third parties. In case we wish to share some of your details on our websites or social profiles we will ask for your specific consent.

Third Party Privacy Policies

All our websites contains links to third party websites or social network like YouTube or Facebook. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that DSE has no access to or control over these cookies that are used by third-party advertisers.

DSE Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

We do not knowingly collect any Personal Identifiable Information from children under the age of 14. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

We treat the information we collect according to Regulation (EU) 2016/679 of the European Parliament on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation).


If you have any questions about our Privacy Policy, the data we hold on you, or you would like to exercise one of your protegtion rights, please do not hesitate to write to